Phone:     602-490-0606
Phone:     619-866-4203



Phone:     602-490-0606
Phone:     619-866-4203

Email:         Send email to Joe

Resume:     Joe's Resume


Key Strengths

*    Understanding of Adult Learning Methods


*    Support a very positive customer experience.


*    Intimately familiar with the importance of maintaining healthy Vendor relations.


*    Possess strong analytical research skills.


*    Familiar with SDLC, AGILE, Android, iOS, SOX, PQRS, HEDIS and Quality System Regulations (QSR) in software development.


*    Knowledgeable and use PMP, Six Sigma, Lean Manufacturing, and BPI/BPM management principals.


*    Experienced in managing multiple complex projects with very ambitious milestones and strong budget constraints.


*    Familiar with SCRUM/Agile/XP and SDLC software development and testing methodologies Professional.


*    Professional training and presentation skills.


*    Open to new ideas and ways to be more effective.



Training Management | Product Development

USAF Service Veteran of 13 years; ten years Aircraft Technician (Advanced Systems), Unit Level Training Manger and three years Combat Communications. I received an Honorable discharge and distinguished military service awards.


During the last 10 years I have enjoyed employment in Healthcare, Biotech and Media as a Support Tech, Software Implementation, Technical Training, now Project Manager.


My greatest enjoyable career experience: 2005-2009 Southern California Kaiser Permenente Epic Training and 50+ Implementation’s!


The intense change management processes, very short learning cycles and working with such a broad range of professional adult learners forever changed my view of what Instructional design needs to be and how it can be more effective!


Common applications used and supported: Epic EMR, Cerner EMR, MS Office (MS Project, MS Access, MS Visio, MS Excel), IBM Cognos, IBM Quality Center ALM, HP ALM, TestComplete, Win Automation, Alpha 5, Work Bench, Adobe Suite- Acrobat Pro, Captivate, Audition, Dreamweaver (HTML, XML, CSS), Flash (via Flash, Flash Builder/Flex, Action Script), Eclipse FileZilla FTP and others.





*    2014-xxxx       CURRENT STUDY: Embedded C for Atmel and Arduino

*    2013-14          Healthcare Informatics (SQL and Data Structures) refresher

*    2013-14          PMP-Agile refresher

*    2011-12          CTT+ (Certified Technical Trainer) refresher –  completed

*    2011-12          Project+ (Project Management) refresher –  completed

*    2009,12          ICD-9 to ICD-10 CPC Coding refresher –  completed

*    2007                EPIC Credential (via Kaiser Permanente; KP HealthConnect)

*    2007                IT Project Management Certificate of Achievement

*    2007                Certificates (Epic/HealthConnect for all modules)

*    2001-2005     A+ equivalences, Net+ equivalences, Server+ equivalences

*    1997-2005     Various Microsoft classes & seminars, Certificates



*    1997  BS          Computer Science,  Pacific Technical College (now U. Phoenix)

*    1992  Certs     Combat Communications     USAF-ANG Technical Training

*    1989  Certs     Management  Air University, Community College of the Air Force

*    1988  Certs     Management  Air University , USAF NCO Academy

*    1982  Certs     Advanced Aircraft Systems USAF Technical Training

*    1986  Certs     Aircraft Safety  Embry Riddle Aeronautical University

*    1986  Certs     Communications Chapman University: Management Communications

*    1982  Certs     Aircraft Systems  USAF Technical Training







QualiTest, New York, NY (Cranbury, NJ)    10/2014 to 4/2015
Project Manager (Client is: Associated Press “AP”, Role: Regression and Test Automation)

*    Manage Development and Testing activities between on-shore (client) and off-shore test teams

*    Hold weekly Management Sync meetings

*    Client has 90+ applications

QualiTest, San Diego, CA   
9/2013 - 4/2014
Project Manager/Test Manager  (Client is: John C Lincoln, Role: Regression and Test Automation)

*    Test Manager for ICD-9 to ICD-10 Upgrade and Automation

*    Created Clinical application test Workflows for Epic and Cerner

*    Assist with developing End to End and Regression Test Scripts

*    Environment was moving from SDLC to a SCRUL/XP


Dignity Health, Phoenix, AZ    5/2013 - 8/2013
Arizona Care Network Interim Program Manager
(Clinical Integration and Population Mgt.)

*    Interim IT Program Manager for the newly developed "Arizona Care Network"

*    PM on the workflow testing and development for the Optum Care Suite and ACN Dashboard

*    Interim SCRUM Lead for Agile product development and testing  of the ACN Dashboard


SCPMCS, San Diego, CA    03/2011 - 03/2013
Point of Care Implementation Project Manager/Trainer and Risk Administrator

*    Implementation PM for the MedVentive Point of Care Manager (now McKesson Point of Care)

*    Managed MedVentive Advanced Analytic Module (AAM) / Risk application.

*    Initiated LabCorp and Quest Lab database mapping project

*    Optum (Ingenix) CareTracker Project Management for six implementations

*    Implemented Agile/SCUM testing processes for the MedVentive POC product


Cedars-Sinai Hospital, Los Angeles, CA    10/2010 - 11/2010
Consultant Epic EMR Go-live Support and Trainer

*    Lead Go-live Analyst and Trainer for the Respiratory department


Kaiser Permanente, Pasadena, CA   (Covansys contract 08/2005 - 02/2006)  02/2006 – 05/2009
Consultant Epic / HealthConnect Clinical Content Project Manager & Trainer

*    Epic Clinical Content Project Manager and Trainer for 15 Ambulatory and Inpatient departments

*    Assisted daily with the Epic build and clinical workflow development (hold Exec team meetings)

*    Created numerous cross-walks and Epic training aids, was acting “GO-LIVE” Trainer

*    Created custom order sets for CPOE and Pharmacy

*    Developed an exhaustive Epic SmartPhrase and SmartList resource that is still in use today!

*    Keywords: EPIC EMR, Kaiser Permanente HealthConnect, HL7, HIPAA Go-Live, EPIC SmartTools, CPOE