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Understanding of Adult Learning Methods
Support a very positive customer experience.
Intimately familiar with the importance of maintaining healthy Vendor relations.
Possess strong analytical research skills.
Familiar with SDLC, AGILE, Android, iOS, SOX, PQRS, HEDIS and Quality System Regulations (QSR) in software development.
Knowledgeable and use PMP, Six Sigma, Lean Manufacturing, and BPI/BPM management principals.
Experienced in managing multiple complex projects with very ambitious milestones and strong budget constraints.
Familiar with SCRUM/Agile/XP and SDLC software development and testing methodologies Professional.
Professional training and presentation skills.
Open to new ideas and ways to be more effective.
Training Management | Product Development
USAF Service Veteran of 13 years; ten years Aircraft Technician (Advanced Systems), Unit Level Training Manger and three years Combat Communications. I received an Honorable discharge and distinguished military service awards.
During the last 10 years I have enjoyed employment in Healthcare, Biotech and Media as a Support Tech, Software Implementation, Technical Training, now Project Manager.
My greatest enjoyable career experience: 2005-2009 Southern California Kaiser Permenente Epic Training and 50+ Implementation’s!
The intense change management processes, very short learning cycles and working with such a broad range of professional adult learners forever changed my view of what Instructional design needs to be and how it can be more effective!
Common applications used and supported: Epic EMR, Cerner EMR, MS Oﬃce (MS Project, MS Access, MS Visio, MS Excel), IBM Cognos, IBM Quality Center ALM, HP ALM, TestComplete, Win Automation, Alpha 5, Work Bench, Adobe Suite- Acrobat Pro, Captivate, Audition, Dreamweaver (HTML, XML, CSS), Flash (via Flash, Flash Builder/Flex, Action Script), Eclipse FileZilla FTP and others.
CERTIFICATION & TRAINING
2014-xxxx CURRENT STUDY: Embedded C for Atmel and Arduino
2013-14 Healthcare Informatics (SQL and Data Structures) refresher
2013-14 PMP-Agile refresher
2011-12 CTT+ (Certified Technical Trainer) refresher – completed
2011-12 Project+ (Project Management) refresher – completed
2009,12 ICD-9 to ICD-10 CPC Coding refresher – completed
2007 EPIC Credential (via Kaiser Permanente; KP HealthConnect)
2007 IT Project Management Certiﬁcate of Achievement
2007 Certiﬁcates (Epic/HealthConnect for all modules)
2001-2005 A+ equivalences, Net+ equivalences, Server+ equivalences
1997-2005 Various Microsoft classes & seminars, Certificates
1997 BS Computer Science, Paciﬁc Technical College (now U. Phoenix)
1992 Certs Combat Communications USAF-ANG Technical Training
1989 Certs Management Air University, Community College of the Air Force
1988 Certs Management Air University , USAF NCO Academy
1982 Certs Advanced Aircraft Systems USAF Technical Training
1986 Certs Aircraft Safety Embry Riddle Aeronautical University
1986 Certs Communications Chapman University: Management Communications
1982 Certs Aircraft Systems USAF Technical Training
York, NY (Cranbury, NJ) 10/2014 to 4/2015
Manage Development and Testing activities between on-shore (client) and off-shore test teams
Hold weekly Management Sync meetings
Client has 90+ applications
Test Manager for ICD-9 to ICD-10 Upgrade and Automation
Created Clinical application test Workﬂows for Epic and Cerner
Assist with developing End to End and Regression Test Scripts
Environment was moving from SDLC to a SCRUL/XP
Phoenix, AZ 5/2013 - 8/2013
Interim IT Program Manager for the newly developed "Arizona Care Network"
PM on the workﬂow testing and development for the Optum Care Suite and ACN Dashboard
Interim SCRUM Lead for Agile product development and testing of the ACN Dashboard
Diego, CA 03/2011 - 03/2013
Implementation PM for the MedVentive Point of Care Manager (now McKesson Point of Care)
Managed MedVentive Advanced Analytic Module (AAM) / Risk application.
Initiated LabCorp and Quest Lab database mapping project
Optum (Ingenix) CareTracker Project Management for six implementations
Implemented Agile/SCUM testing processes for the MedVentive POC product
Cedars-Sinai Hospital, Los Angeles, CA 10/2010 -
Lead Go-live Analyst and Trainer for the Respiratory department
Kaiser Permanente, Pasadena, CA – (Covansys contract 08/2005 - 02/2006) 02/2006
Epic Clinical Content Project Manager and Trainer for 15 Ambulatory and Inpatient departments
Assisted daily with the Epic build and clinical workﬂow development (hold Exec team meetings)
Created numerous cross-walks and Epic training aids, was acting “GO-LIVE” Trainer
Created custom order sets for CPOE and Pharmacy
Developed an exhaustive Epic SmartPhrase and SmartList resource that is still in use today!
Keywords: EPIC EMR, Kaiser Permanente HealthConnect, HL7, HIPAA Go-Live, EPIC SmartTools, CPOE